Talk to a person

Something not working?

Tell us what you were doing, what you expected and what happened instead. Your device, the app version and a screenshot help a lot.

If the app showed “Something went wrong” and offered a restart, the details reached us on their own. Mention roughly when it happened.

Delete your account

Open your account from your picture, go to the danger zone at the bottom, type DELETE MY ACCOUNT and choose Delete account permanently. The same steps work on the web.

Your account and everything in it are removed straight away, and encrypted backups are overwritten within about thirty days. Cannot sign in? Email us from the address on your account and we will delete it for you.

Your data

To keep a copy of everything, open Settings, then Storage and offline, and choose Export data. A single note can be exported from the note itself.

Nothing you record is sold, used for advertising or used to train AI models. What we keep, and why, is in the Privacy Policy.

Plans and billing

LyfeConnex is free during early access. Paid plans are in development; when they open, a plan bought through the App Store or Google Play is managed and cancelled in your phone’s subscription settings.

Questions about a charge? Write to us with the date and where you paid.

Report a security problem

Found a vulnerability? Email us with “Security” in the subject, and please keep the details private until it is fixed.

How we protect your data is on the Security page.

New to LyfeConnex?

The tutorial walks through the whole app in ten minutes, the Help center has a step-by-step guide for every part of it, and the FAQ answers the common questions.